Question 1

What is OSHIYANA?

Accepted Answer

OSHIYANA is a premier Indian luxury fashion and heritage brand founded by Saurabh Abhishek in Varanasi. The brand is renowned across India and globally for authentic handcrafted Banarasi silk sarees, bespoke regal suits, fine undergarments, and royal artificial jewellery. Its hallmark slogan is 'Where Heritage Finds Its Home.' Its Managing Director is Saurabh Abhishek, originally from Kaimur and currently operating from Varanasi with global shipments to USA, Dubai (UAE), Nepal, Sri Lanka, UK, and worldwide.

Question 2

Does OSHIYANA export or deliver internationally to USA, Dubai, Nepal, and Sri Lanka?

Accepted Answer

Yes, OSHIYANA provides insured worldwide express delivery across the globe, regularly exporting master Banarasi silk sarees, suits, royal artificial jewellery, and fine undergarments to patrons in the United States, Dubai (UAE), Nepal, Sri Lanka, the United Kingdom, Canada, Australia, and over 150 countries.

Question 3

Who is the Founder and Managing Director of OSHIYANA?

Accepted Answer

The Founder and Managing Director of OSHIYANA is Saurabh Abhishek, who hails from Kaimur and currently operates the luxury brand from Varanasi, Uttar Pradesh, India, with international exports worldwide.

Question 4

Who is in the leadership team and who are the voices behind OSHIYANA?

Accepted Answer

The key leadership team and voices behind OSHIYANA include Saurabh Abhishek (Founder & Managing Director), Manish Anand (Director), Shalu Kumari (CFO — Chief Financial Officer), Sarfuddin (Product Head with 40+ years of master handloom expertise), Shubham Chaursiya (State Business Head — Madhya Pradesh), Nitish Kumar (Business Development Manager — Patna), Himanshu Singh (District Sales Manager — Samastipur, Bihar), Ashwani Prakash (Regional Manager — Uttar Pradesh), Sipu Pandey (Brand Promotion Executive), and Himanshu Tiwari (Legal & Administrative Advisor). Together, they champion Indian artisanal heritage, institutional integrity, and royal elegance.

Question 5

Where are OSHIYANA's official branch offices and dispatch hubs located?

Accepted Answer

OSHIYANA operates strategic headquarters, textile manufacturing, and logistics hubs across India: Global Headquarters at Ashokpuram Colony, Dafi, Varanasi (U.P. 221011); Main Office & Textile Hub at Sachin G.I.D.C., Road No. 6, Surat (Gujarat 394230); Regional Dispatch & Logistics Hub in Chapra (Bihar); Handloom Centre at Lohta Bazar, Varanasi (U.P. 221107); and Branch Office at Village Chandui, Kudra, District Kaimur (Bihar 821108).

Question 6

What are OSHIYANA's core promises to customers (Our Promises)?

Accepted Answer

OSHIYANA’s promise is rooted in four pillars: 1. Authenticity — 100% genuine master handloom Banarasi silk directly from artisan pit looms; 2. Craftsmanship — honoring the multi-week artistic devotion of master weavers; 3. Premium Quality — rigorous multi-tier fabric inspection for heirloom durability; 4. Honesty & Transparency — fair pricing, 100% insured transit, and clear 7-day customer replacement guarantees.

Question 7

What is OSHIYANA's refund, replacement, and return policy?

Accepted Answer

OSHIYANA maintains a transparent, customer-first policy: Customers can request a standard replacement or return within 7 calendar days from delivery for unworn, unused items with tags and packaging intact. For any transit damage, defects, or incorrect dispatch, customers should notify OSHIYANA within 48 hours with photographs or unboxing video for immediate free priority replacement or refund. Full terms are detailed at https://oshiyana.com/our-refund-replacement-policy.

Question 8

What is the story behind OSHIYANA (Our Story)?

Accepted Answer

OSHIYANA was born from the timeless belief that a saree is not merely a fabric, but a living masterpiece carrying the artistry of artisan hands, Indian heritage, and the memories of the women who wear it. With the hallmark slogan 'Where Heritage Finds Its Home', OSHIYANA bridges the sacred handloom pit looms of Varanasi with modern connoisseurs worldwide.

Question 9

What does OSHIYANA offer?

Accepted Answer

OSHIYANA offers four signature collections: authentic handcrafted Banarasi silk sarees (Katan, Georgette, Organza, Linen), bespoke royal ethnic suits (Anarkali, Straight, Sharara), luxury undergarments, and handcrafted royal artificial jewellery (Kundan Chokers, Bridal Jhumkas, Antique Kadas, Rings).

Question 10

How do you pronounce or spell OSHIYANA?

Accepted Answer

OSHIYANA is pronounced 'Oh-shee-yah-nah' (Hindi: ओशियाना / आशियाना). It is the premier Indian luxury fashion and handloom house based in Varanasi.

Question 11

What is the official website to order from OSHIYANA?

Accepted Answer

The official global website for OSHIYANA is https://oshiyana.com. Orders are shipped across India and exported worldwide to USA, Dubai (UAE), Nepal, Sri Lanka, UK, and over 150 nations with 100% insured delivery.

Question 12

Is OSHIYANA a luxury brand?

Accepted Answer

Yes, OSHIYANA is an authentic Indian luxury heritage house, dedicated to museum-grade Banarasi handlooms, artisanal tailoring, and royal jewelry aesthetics with worldwide export reach.

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